FAQ'S
ARE ALL YOUR PRODUCTS AUTHENTIC?
WGE ASIA partners with suppliers and product sourcing companies from different countries in order to provide the best quality at the most competitive prices for each items we have in store. Rest assured that all of our products are legit and authentic.
WHERE DO YOUR PRODUCTS COME FROM?
We store our products in our warehouse and send them to our buyers. Our trusted suppliers are from any of these countries: China, Taiwan, Hong Kong, Vietnam, Indonesia and Philippines
DO YOU DELIVER VIA CASH-ON-DELIVERY?
Yes! Eazyshopping Philippines offers Cash-on-Delivery Nationwide.
CAN YOU DELIVER OUTSIDE THE PHILIPPINES?
WGE ASIA can only accept and deliver orders within the Philippines.
HOW MUCH IS SHIPPING AND HOW LONG DOES IT TAKE TO RECEIVE MY ORDER?
Eazyshopping Philippines has a fixed shipping fee of PhP 50.00 per transaction. Free Shipping on all orders above Php 1,000. Delivery time may take 2 - 7 days.
For more details, please review our Shipping Information.
HOW CAN I TRACK MY ORDER?
Please review TRACK ORDER Page.
HOW DO I TALK TO CUSTOMER SERVICE?
There are two ways to reach one of WGE Asia's 24/7 Live Chat Representatives:
- Click or tap on the "Message Us" button found at the bottom right of our website.
- Visit our Eazyshopping Ph Facebook Page and click or tap on "Send Message" button.
CAN I STILL CANCEL MY ORDER?
If your package is not yet picked up by either J&T Express or LBC from our warehouse, we can still cancel it. However, if the package has already been handed over, cancelation is no longer possible.
CAN I MAKE CHANGES ON MY ORDER?
If your package is still in Eazyshopping Ph's Warehouse, you can request for changes by contacting Customer Support. However, if the package has already been handed over to either J&T Express or LBC, we can no longer do any form of changes.
CAN I RETURN MY ORDER OR EXCHANGE IT TO SOMETHING ELSE?
Please review Eazyshopping Ph's RETURNS, REFUNDS and EXCHANGES Policy.
DO YOU DO WHOLESALE PRICING FOR RETAILERS?
As of the moment, Eazyshopping Philippines does not offer special or discounted prices for people who want to be retailers of the products that we sell.
DO YOU HAVE A PHYSICAL STORE?
No we don't. Eazyshopping Philippines is an Online Store.
DO YOU DO MEETUP?
Sorry we don't meet and transact. Eazyshopping Philippines only transacts online either automatically or through the assistance of one of our Live Chat Representatives via Facebook Messenger.
If ever you have doubts about our legitimacy, please take time to read our reviews section on our home page and find out what valued customers say about us.